Privacy Policy

What information do we collect?

We collect information to provide a better experience for our customers and to visitors of the site. We collect information from you directly from your input and automatically from your use.

Information Collected From You

The types of personal information the site collects directly from you depends on how you interact with the site. We collect personal information directly from your input when we ask you to enter and submit to us personal information on the site. This is information which you provide to us which personally identifies you, such as your name, phone number, email address, address, or other data which can be reasonably linked to personal information about you by Dragonfly Health. For example, we may ask for personal information in response to an inquire from you on the site about a demo of our software or subscription to our newsletter.

Information Collected Automatically

Through servers and the use of cookies and similar technologies, our site automatically collects certain information that tells us how you use the site. Information this site automatically collects may include:

Internet Protocol (“IP”) address used to connect your computer to the Internet;

Computer, device, and connection information, such as browser type and version, operating system, mobile platform, and unique device identifier (“UDID”) and other technical identifiers;

Uniform Resource Locator (“URL”) click stream data, including date and time, and content you viewed or searched for on a website;

For location-aware ads, the region, city or town where your specific device is located in order to provide you with more relevant content for where you are in the world.

Do we use cookies?

Yes, this site uses cookies.

Cookies are small files that a site or its service provider transfers to your computers hard drive through your web browser (if you allow) that enable the sites or service provider systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Upon your first visit to this website, you will be prompted to accept cookies. This consent is valid for one (1) year. To change your cookie preferences, click the button below.

Change Cookie Preferences

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

1. To personalize your experience
2. Your information helps us to better respond to your individual needs.
3. To improve our website
4. We continually strive to improve our website offerings based on the information and feedback we receive from you.
5. To improve customer service
6. Your information helps us to more effectively respond to your customer service requests and support needs.
7. To send periodic emails

If you provide us with your email address, it may be used to send you occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information that you provide on this site. However, we cannot guarantee the security of any information that is disclosed online.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

California consumers have a right to know, access, and delete their personal information under the California Consumer Privacy Act. California consumers also have a right to opt out of the sale of their personal information by a business and a right not to be discriminated against for exercising one of their California privacy rights. Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent nor will we discriminate in response to privacy rights requests.

California consumers may exercise their privacy rights by calling us toll-free at 877-633-7250, emailing support@dragonfly.com, or filling out the form on our contact page.

Children’s Online Privacy Protection Act Compliance

We request that children under the age of 13 not use the Site or submit any personal information to the Site. We do not direct the Site to children under the age of 13 and we do not knowingly collect, use, store, or disclose the personal information of children under the age of 13.

Accessing the DMETrack System Via This Site

Our site may include a hyperlink for direct access to the DMETrack system account login page. If you are an employee or agent of a contracted customer of Dragonfly Health expressly authorized by your employer to use the DMETrack system, you may access the account log on page from the site by clicking on the login hyperlink. The privacy policies and practices of the DMETrack system are not covered by this privacy policy.

HIPAA/HITECH

Postings, comments, feedback, or communications shall not contain protected health information. You are strictly prohibited from submitting postings, comments, feedback, or communications that are considered to contain protected health information under the Health Accountability and Portability Protection Act of 1996 (HIPAA) or the Health Information Technology for Economic and Clinical Health Act of 2009 (HITECH).

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://dragonflyhealth.com/terms-and-conditions/

Your Consent

By using our site, you consent to our website’s privacy policy.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the privacy policy modification date below.

This policy was last modified on 8/26/2024.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

1201 S Alma School Rd Suite 4000
Mesa AZ 85210
USA

Phone: 833-DRGNFLY (374-6359)